Difference between revisions of "Troubleshooting"

From skaldsong companion
(Resource Limit Reached)
(Overall)
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=Overall=
 
=Overall=
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==Missing Posts==
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Someone inform you they posted, but you didn't see it? Not sure if your post went through because you don't see it?
 +
 +
'''How to Deal'''
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* Refresh
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**Tip: Clicking the room name in the room list will keep you in the room while refreshing. (Soft refresh)
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 +
==Post Won't Go Through==
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Ensure you do not have any 'forbidden' characters like - or ' in the room name or description.
 +
 +
==Cannot Make Temporary Room==
 +
Ensure you do not have any 'forbidden' characters like - or ' in the room name or description.
 +
 
==Resource Limit Reached==
 
==Resource Limit Reached==
 
SkaldSong RP is paid hosting on a shared server. Occasionally you may encounter this message when activity overall is great, not necessarily for our site in particular.
 
SkaldSong RP is paid hosting on a shared server. Occasionally you may encounter this message when activity overall is great, not necessarily for our site in particular.
  
'''What's it mean?'''
+
'''What Caused It?'''
Too many things happening at once.
+
Too many things happening at once. This is generally ''not'' a player-caused error. More often than not this is beyond our reach and control.
  
 
'''How to Deal'''
 
'''How to Deal'''
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**Rapid refreshing can potentially make it worse!
 
**Rapid refreshing can potentially make it worse!
 
*If problem persists longer than a half hour, contact the staff.
 
*If problem persists longer than a half hour, contact the staff.
 
==Cannot Make Temporary Room==
 
Ensure you do not have any 'forbidden' characters like - or ' in the room name or description.
 
  
 
=Profile=
 
=Profile=
 
==Fails to Update/Save==
 
==Fails to Update/Save==
 
Ensure you do not have any 'forbidden' characters like - or ' anywhere but the backstory. If you cannot remove it yourself, you may need a staff member to manually do so for you.
 
Ensure you do not have any 'forbidden' characters like - or ' anywhere but the backstory. If you cannot remove it yourself, you may need a staff member to manually do so for you.

Revision as of 19:33, 28 February 2019

Overall

Missing Posts

Someone inform you they posted, but you didn't see it? Not sure if your post went through because you don't see it?

How to Deal

  • Refresh
    • Tip: Clicking the room name in the room list will keep you in the room while refreshing. (Soft refresh)

Post Won't Go Through

Ensure you do not have any 'forbidden' characters like - or ' in the room name or description.

Cannot Make Temporary Room

Ensure you do not have any 'forbidden' characters like - or ' in the room name or description.

Resource Limit Reached

SkaldSong RP is paid hosting on a shared server. Occasionally you may encounter this message when activity overall is great, not necessarily for our site in particular.

What Caused It? Too many things happening at once. This is generally not a player-caused error. More often than not this is beyond our reach and control.

How to Deal

  • Do not spam refresh, please wait (count to ten slowly!) between each attempt.
    • Rapid refreshing can potentially make it worse!
  • If problem persists longer than a half hour, contact the staff.

Profile

Fails to Update/Save

Ensure you do not have any 'forbidden' characters like - or ' anywhere but the backstory. If you cannot remove it yourself, you may need a staff member to manually do so for you.